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Responsible Gaming: Your Safety Is Our Priority

Tools, support, and resources to help you play responsibly

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Our Commitment to Responsible Gaming

At Phone Casino, we believe that gambling should be an enjoyable form of entertainment. We're committed to providing a safe gaming environment and helping our players maintain control over their gambling activities.

Our comprehensive responsible gaming program includes tools, resources, and support to ensure that gambling remains fun and never becomes a problem.

24/7
Support Available
6+
Safety Tools
18+
Age Requirement
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Time and Spend Limits

Set daily, weekly, or monthly limits to control your gaming

Take a Break Options

Temporary account suspension from 24 hours to months

Self-Exclusion Tools

Permanent account closure with minimum 6-month period

Professional Support

Access to GamCare, Gambling Therapy and other resources

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Responsible Gaming Tools

Session Time Limits

Set daily, weekly, or monthly time limits for your gaming sessions. The system will automatically log you out when your limit is reached.

Deposit Limits

Control your spending by setting daily, weekly, or monthly deposit limits. These can be reduced immediately but increases require a 24-hour cooling-off period.

Loss Limits

Set maximum loss amounts over specific periods to help you stay within your budget and avoid chasing losses.

Take a Break

Temporarily suspend your account for 24 hours, 1 week, 1 month, or any custom period you choose.

Self-Exclusion

Permanently close your account for a minimum of 6 months. This cannot be reversed and provides a complete break from gambling.

Marketing Controls

Opt out of promotional emails, SMS messages, and targeted offers if you prefer to play without marketing communications.

Recognizing Problem Gambling

It's important to recognize the warning signs of problem gambling. If you experience any of these symptoms, please seek help immediately:

Behavioral Warning Signs

  • Gambling for longer periods than intended
  • Spending more money than you can afford
  • Chasing losses with bigger bets
  • Lying about gambling activities to family/friends
  • Neglecting work, family, or social responsibilities

Emotional Warning Signs

  • Feeling anxious or depressed about gambling
  • Unable to control gambling urges
  • Gambling to escape problems or negative emotions
  • Feeling guilty or ashamed about gambling
  • Mood swings related to wins and losses

Getting Help and Support

If you're concerned about your gambling habits, remember that help is available. There are many organizations and resources dedicated to helping people with gambling problems.

GamCare

Website: gamcare.org.uk

Free confidential advice and support for anyone affected by gambling problems

Gambling Therapy

Website: gamblingtherapy.org

Online support community and one-to-one counseling via live chat

Gamblers Anonymous

Website: gamblersanonymous.org.uk

Fellowship of men and women who share their experience, strength and hope

BeGambleAware

Website: begambleaware.org

Independent charity providing information and advice about gambling responsibly

Managing Your Account

All responsible gaming tools are easily accessible through your account settings. Here's how to set them up:

  1. Login to your account and navigate to "Account Settings"
  2. Select "Responsible Gaming" from the menu
  3. Choose your preferred limits for deposits, losses, or session time
  4. Confirm your selections - most limits take effect immediately
  5. Review and adjust your limits regularly as needed
Access Account Settings

Tips for Safe Gaming

Follow these guidelines to ensure your gambling remains enjoyable and within control:

  • Set a budget before you start playing and stick to it
  • Never gamble with money you can't afford to lose
  • Don't chase losses by increasing your bets
  • Take regular breaks and don't gamble when tired or upset
  • Don't use gambling as a way to solve financial problems
  • Keep track of time and money spent gambling
  • Don't gamble under the influence of alcohol or drugs
  • Maintain a healthy balance with other activities and interests

Remember: Gambling should be entertaining, not a way to make money. The house always has an edge, and the odds are designed to favor the casino over time.

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